Points of Contact
University Contact Information:
If you have queries related to other departments, please see the information below: be aware that the university might not be able to pick up the call straight away depending on the workload, and if you choose to email, please allow the university between 3 to 5 working days to respond.
We have updated our department names. Here’s a summary of the new names and their former equivalents:
Student Casework Services (SCS) – Formerly (Academic Support Office (ASO))
International Student Services (ISS) – Formerly (Immigration Compliance)
Student Fees and Finance (SFF) – Formerly (Student Finance and Welfare)
MyDMU – Formerly (Student Gateway)
1. MyDMU
E: studentgateway@dmu.ac.uk
T: 0116 2577595
2. Smart Cards:
E: smartcards@dmu.ac.uk
T: 0116 2577595 (Option 3 then option 1)
3. Income:
E: income@dmu.ac.uk
T: 0116 2078810
4. EPayments:
E: epayments@dmu.ac.uk
T: 0116 2577336
5. Student Funding:
E: studentfunding@dmu.ac.uk
T: 0116 2577595 (Option 3 then option 2)
6. Student Fees and Finance
E: sfw@dmu.ac.uk
T: 0116 2577595 (Option 3 then option 4)
7. International Student Services
E:immigrationcompliance@dmu.ac.uk
T: 0116 207 8780
8. Biometric Residence Permits (BRPs):
E: bro@dmu.ac.uk
9. Visa Advice:
E: visaadvice@dmu.ac.uk
10. Admissions:
E: admissions@dmu.ac.uk
T: 0116 207 8443
11. ITMS Help Desk:
E: itmsservicedesk@dmu.ac.uk
T: 0116 250 6050 (option 2)
12. Graduation/Academic Awards
E: academicawards@dmu.ac.uk
T: 0116 2577307
13. Disability Advice and Guidance
E: disability@dmu.ac.uk
T: 0116 257 7595 (Option 1)
14. Wellbeing
E: wellbeing@dmu.ac.uk
T: 0116 257 7595 (Option 2)
15. Careers Advice
E: careers@dmu.ac.uk
T: 0116 257 7595 (Option 4)
16. International Student Support
E: iss@dmu.ac.uk
T: 0116 257 7595 (Option 5)
17. Student Casework Services (SCS)
E: acasupportoffice@dmu.ac.uk
T: 0116 257 7595 (Option 6)
18. Accommodation Office
E: accommodation@dmu.ac.uk
T:0116 257 7577
19. Doctoral College
E: research@dmu.ac.uk
20. BAL Facilities
E: bal.facilities@dmu.ac.uk
T:0116 257 7874
Talk to us
Have any questions? We are always open to talk about how we can support you.